Our Process
Our sales team receives an inquiry from the customer.
The sales team forwards the enquiry to the detailing team, providing product images and key details for the sourcing team.
The sourcing team locates the right product and obtains quotations from trusted suppliers, based on the customer’s requirements.
The detailing team passes the correct quotation to the legal team to carry out due diligence and verify the supplier’s credibility. Any red flags result in immediate disqualification.
If the supplier is approved, our legal team drafts a sales contract covering quantity, pricing, payment terms, and delivery timeline. The agreement is finalised once all paperwork is in place.
The legal team requests an invoice from the supplier. Once advance payment is processed, the accounts team informs the booking team to begin production.
Takes care of all logistics, including:
- Booking shipment from the supplier
- Collecting inspection and compliance reports
- Coordinating customs clearance and freight loading
Once production is underway, the website manager receives all order-related details for tracking purposes.
A tracking link is generated and sent to the customer, along with relevant documentation for full shipment transparency.
Our tracking team monitors the shipment until it safely reaches its final destination in Ireland or abroad.